basstard says:
HMV have always been a shower of shite but I would have thought an online service would be pretty easy to get right.
As for the shops, they seem to be heading the same way as Woolworths.
Give me a proper record shop any day.
To be fair, they've usually got a decent selection in and DVDs are reasonably priced most of the time. They're worse on music oddly enough but I seriously can't think of anywhere in Sheff centre that sells music. The nearest record shop to me is Record Collector in Broomhill and they're mainly indie focused.